Can My Bank Wait to Give Me Access to the Money I Deposit?
The bank is allowed to place a "hold" on checks you deposit.
However, this agency can only help if the bank is a state-chartered bank.
With the complaint received, this office will only act as an intermediary.
It will facilitate communication between the consumer and the financial institution.
It will also help each party exchange the appropriate documents.
Once a complaint is received, the OSBC will contact the bank and request a response.
After the bank responds to its request, it is reviewed and then a follow up of what the OSBC received is provided to you.
The OSBC has no authority to legally represent a consumer.
They cannot offer legal advice, adjudicate contractual disputes, or determine monetary liability either.
This article is published on KansasMoney.gov. Find more information by contacting these state agencies: